Terms & Conditions

1. Company Information

These terms and conditions govern your use of services provided by Sunny Bank Suntan Ltd, trading as Tan & Wellness.

2. Booking Terms

By making a booking with Tan & Wellness, you agree to the following terms:

• All bookings must be paid in full at the time of booking
• Bookings are confirmed only after successful payment
• You will receive a confirmation email with your booking details
• Please arrive 5-10 minutes before your scheduled appointment

3. Cancellation Policy

We understand that plans change. Our cancellation policy is as follows:

• 24+ hours notice: Full refund available
• 12-24 hours notice: 50% refund
• Less than 12 hours: No refund
• No-show: No refund

To cancel or reschedule, please contact us at info@tanwell.co.uk or call 07592711806.

4. Payment Terms

Payment terms and conditions:

• All prices are in GBP (£) and include VAT where applicable
• Payment is required at the time of booking
• We accept Visa, Mastercard, and American Express
• Payments are processed securely through DOJO
• You will receive a payment confirmation email

5. Service Terms

When using our services:

• Services are provided as described on our website
• Service duration may vary slightly based on individual needs
• We reserve the right to refuse service if health conditions are not suitable
• Please inform us of any health conditions or allergies before your appointment

6. Liability

Sunny Bank Suntan Ltd provides wellness services with care and professionalism. However, we cannot be held liable for any adverse reactions or outcomes. Clients use our services at their own risk and should consult with healthcare professionals if they have any concerns.

7. Changes to Terms

We reserve the right to update these terms and conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.

8. Contact Us

If you have any questions about these terms and conditions, please contact us: